Work Experience:

Zara – Annapolis, MD

Visual Merchandiser       October 2015– December 2016

• Ensured excellent customer service was provided to customers
• Worked closely with managers and associates to increase retail sales
• Coordinated store collections in line with brand guidelines and standards
• Organized monthly floor moves, window installations and mannequin styling
• Analyzed and tracked monthly inventory

 

Girls’ Life Magazine/Girlslife.com – Baltimore, MD

Web Editorial Intern/Writer                      September 2014- June 2015

• Constructed and scheduled articles within content management system
• Researched photos for the Guys, Life, Fashion, Beauty and Fun web channels
• Pitched 3-5 teen-friendly story ideas on a weekly basis
• Wrote, researched and proofread articles for girlslife.com
• Contributed to making decisions for final layout and cover
• Participated in weekly editorial meetings

 

Bubbles Hair Salon – Bowie, MD

Head receptionist                November 2008 – December 2010 

• Greeted customers and provided information about salon services and products
• Answered phones and managed book appointments
• Handled and filed customer complaints to guarantee customer satisfaction
• Counted store merchandise and inventory on a weekly basis
• Calculated revenue to ensure proceeds and earnings were met
• Maintained reception area and organized salon environment as needed

 

Education:

Towson University – Towson, MD                                 May 2015

• Bachelors in Mass Communications, Journalism & New Media
• Minor in Spanish

Anne Arundel Community College – Arnold, MD    December 2012                            

• Associates Degree in Transfer Studies

 

Skills:

• Fluent in Spanish
• AP Style
• Content Management Systems including: WordPress and Blogger
• Microsoft Word, Excel and PowerPoint
• Knowledge of Final Cut Pro, Adobe In Design, Adobe Dreamweaver, Adobe Photoshop
• Proficient in social media platforms including Facebook, Instagram, Pinterest, Tumblr and Twitter